We are a company based & founded in Vientiane (the capital of Laos) by one energetic & enthusiastic man with vast experience in tourism sector. After 10 years involved & experienced in tourism industry with an emphasis on quality, innovation, safety and responsible practice travel. Are one of the new breed of dynamic travel companies which fully understand & deeply know that absolute customer’s satisfaction paves the way to success. Professional DMC in Laos & Indochina. With almost 10 years of experience, we remain true to its philosophy of personalized service, offering a full range of tailor-made tours. • Personalized travels for groups or individuals • Thematic travels • Group travels with fixed departures • M.I.C.E. (Meetings, Incentives, Conferences and Exhibitions) With many years’ experiences our knowledgeable and friendly staffs are ready to make your customers enjoy and feel satisfied with their tours and time being with us in Laos & Indochina. We understand that client' needs are dynamic and diverse. We are also very highly motivated to render our personalized services to all value clients at very reasonable prices and emphasize on quality of services. Will help you to discover a surprising, delightful, unseen and the real Laos which you have never imagined & experienced before while ensuring that your travel, trip & time being with us is relaxing, comfortable and hassle free.Are a young enterprise; however we gathered an experienced tour-operator team. Some of our staffs have spent approximately 8 years in tourism industry.
This is the first idea of our services. Quality is the first thing we focusing on and we offer the best travel solutions. We almost use standards services relevant. A standard accommodation, modern transport, a nice clean restaurant and the educational knowledgeable tour guides.
Even our company is a young enterprise but our management is very old in tourism industry.10 years experiences in tourism sector is quarunteer that we are appropriate firm whose you can trust in services. Our team spends approximately 8 years in tourism industry.
We will not offer you low price but reasonable price. You will not find cheaper price with low services but you will satisfy your designed appropriate tour with a touch of great care without any suspects about price.
As it’s generally known that the number of tourists visiting Laos is constantly increasing year by year. We absolutely understand that local community is a one part of our business.Most of our tours incorporate various aspects of responsible tourism, especially community based projects.
So each of our tour program must be smoothly designed to each details corresponding to your needs while we also commit to protect nature, cultural values and traditions in the areas we’ll pass. For sustainable development of tourism and for the future generation, wetrain our guides and staff to inform clients as much as possible about Lao people and hill tribe people’s customs. It is essential to maintain a delicate balance neither making the Lao people dissatisfied with their ways of life nor denying them to change.
We must be definitely confident that our understanding & customer are the same. We both must agree with the service plan agreement. If customer still has a question & doubt about their tour. That tour will not be arranged till finalised.We will closed the file with both agreement & follow up service strictly as plan. Normally file will be closed at last one week or maybe faster depend on each proposal.
Our team ,tour operator will check with groups at least one time to say greeting welcome, follow up services. It sometimes our director will contact clients directly. We will offer special care to cl ients on the occasion of Birthday,Aniversary wedding….etc.We will never let only our tour guide & driver with clients.
We give clients our servey sheets during the trips. If there are any complaints occurred we will look through that again due to the reality. If it’s exactly our fault the repay for clients is a must.